FAQ
WHO CAN COME?
South Ocean Festival is an 18+ event. However, we provide you with the option of bringing your young ones to see our amazing artists perform. Our family ticket is valid on Saturday and includes 1 standard ticket and 1 youth ticket. You also get a discount price for the youth ticket. When you purchase a family ticket you have the option to add more youth tickets if needed before your checkout. You can also combine a family ticket with our other ticket options as you like. Anyone under the age of 13 have free entrance but must wear earmuffs at all times when attending a concert or being in a loud environment.
EVERYONE'S WELCOME
South Ocean Festival is committed to being accessible to all. A disability ramp is available on site, and wheelchair-accessible toilets are provided within the festival area. If you require a personal assistant, they may attend free of charge—please contact our ticket support when purchasing your ticket to arrange this.
CURRENT SWEDISH LAW
Our general bag policy is that we allow bags up to an A4 paper size (21 x 29,7 cm / 8.27 x 11.69 in). No bags of any kind bigger than this are allowed inside the festival area. Staff and photographers, journalists etc are to contact us through our accreditation page where exceptions can be made. Lockers are available at the entrance if you need to access personal items during the event. You can pre-book your locker. Check our locker info for details.
WHAT'S YOUR FAVORITE?
We keep it simple: good food, made by people who actually care about what they’re serving. Our food trucks are handpicked, not because they look good on a list, but because they make stuff that tastes great, whether that’s a fully loaded baked potato, something fried and crispy with too much sauce (in the best way), or a sweet fix you didn’t know you needed until now.
You can walk around with your beer, which is how it should be. No weird fences, no drink pens, just freedom to roam, sip, and snack.Cocktails are available exclusively in the VIP area, where you’ll find a carefully curated bar with mixed drinks, chill seating, and a bit more breathing room. It’s a nice little upgrade if you’re after something beyond beer and wine, and a great place to recharge between sets.
PARTNERSHIP
There are many options and possibilities regarding a partnership with South Ocean. Whatever option is right for you we guarantee that your business will benefit from being part of our journey and most importantly, it's a journey we share with you. Get in touch and tell us what your goal or vision is and we will work out the best solution together.
CREATE SUCCESSFUL TEAMS
Achieve new results with committed staff! Whether you're gathering the Malmö office, teams from across the country, or colleagues from around the world – we dare say that South Ocean is an incredibly cost-effective way to make it happen. We know how valuable your people are. High-performing teams are priceless. That’s why we live by the motto: BRING ALL YOUR PEOPLE.
NEED HELP?
We try to respond to all inquiries but the amount of e-mails and messages we receive is from time to time overwhelming. Please check our FAQ section before contacting us. You can write to us on our social media channels which sometimes are easier. If you have questions regarding your tickets please contact our ticket provider tickster.com
JOIN OUR TEAM?
Lots of people engage and come together for South Ocean Festival every year! It's like a wonderful family of friends and strangers alike, who share the passion for music and a community, that join forces and make South Ocean happen. Do you want to join our amazing team and be part of our community? Apply here!